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Increase Customer Retention

Ways to celebrate, reward, and retain current and future customers.

How to Be a More Inclusive Writer

As a freelance writer, you are well aware of the power of words. They can entertain, inform, and delight. Words can also bring pain...

How Businesses Can Win Back Customers After Reopening In The Covid-19...

The pandemic has turned the economy upside down.  Many shops were forced to close their businesses while their customers stayed isolated in their homes. The economy...

How Freelancers can Show Empathy to Their Struggling Customers

Build long-lasting relationships with your customers by showing empathy, especially during these trying times. Because empathy is about understanding the feelings of another person, it...

Web Developer vs. Web Designer: Who Does What—And Do You Need...

Your website is like a garden: it requires constant cultivation and care to look just the way you want—and produce the results you crave....

How to Tactfully Respond to Negative Reviews—And Improve Your SEO While...

You’ve worked hard to boost your website’s visibility in search rankings, investing in high-quality content and avoiding Google’s penalties. But despite all that hard...

Baby Got Feedback: How to Leave Customer Reviews

At Fiverr, we want to ensure a five-star experience at all times, for both our buyers and sellers. The techniques and strategies that we...

My Bad: How to Correct a Customer-Facing Mistake

Life is complicated and like it or not, it often means we make mistakes. In business, mistakes can lead to vanishing customers, slowed business,...

Don’t Forget About Street Cred: How to Boost (and Maintain) Your...

Have you ever tasted something so bad that you told whomever you were near they shouldn’t try it? The same way you instinctively tell...

What’s A Doer to Do While Waiting for Sales?

Charles Silberman, aka silberma1976, is a physical education & health teacher as well as a Fiverr Super Seller. He develops teaching curriculums and contributes...

Fiverr Growth Guides: Practical Advice for Every Stage of Doing

You’ve decided to stop dreaming and start doing. Great choice. Starting your own brand or business isn’t easy, but you already know that. And...

How to Include Videos in Your Newsletters

The increase in video trends is not new. If you’ve been keeping up on digital marketing trends and stats then you know the benefits....

From Concept to Reality: 3 Ways To Gain More Customers

You enjoy doing something and you do it well. People tell you should do it for a living. You struggle to identify the best way to make a living doing what you love, however...