Businesses

In 2016, more than 112 million shoppers participated in Small Business Saturday, spending a reported $15.4 billion dollars at local shops in their community.

The four-day Black Friday weekend is known as the biggest shopping time of the year. In 2016, it brought in $655.8 billion in sales.

Although chatbots can’t answer all questions and concerns they can deal with conversations from customer service to shopping recommendations and making purchases.

When branding teams first started to understand that social media is valuable for reaching customers, many of them worked hard to create convincing, compelling posts.

We uncover several best practices for communicating with sellers to get the most successful outcome possible.

Of the 500,000 plus new businesses that start up in the U.S. each month, stats indicate that fewer than half will still be operating five years later.