Product News

Introducing Our Newest Category: Chatbots!

Whit Walker
July 13, 2017

As the tech landscape continues to change, the Fiverr marketplace responds to provide the most cutting edge and comprehensive set of services needed by entrepreneurs, freelancers, and small-medium businesses around the world. That’s why we’re proud to announce the opening of a new subcategory: Chatbots!

What are Chatbots?

Chatbots are a computer program designed to simulate conversation with human users through artificial intelligence. While you may be familiar with chatbots, you may not know the benefits they can provide a business from both an efficiency and customer service perspective. Chatbots can be used for straightforward interactions—such as “What’s the weather like today?” or "How do I get from here to there?"—or more complex conversations, like troubleshooting a computer issue. This comes particularly in handy for small businesses (with limited manpower) to provide e-commerce customer service, call center queries, and even engage in simple online gaming.

Who uses Chatbots?

Interest and investment in artificial intelligence continue to skyrocket, given the infinite possible applications. Tech companies such as Microsoft, Google, Salesforce, Uber, Skype, and Spotify (just to name a few) are researching and developing the use of AI for everything from “smart” content recommendations to targeted advertisements to self-driving vehicles. We’re adding Chatbots to our extensive list of subcategories in order to open access to this valuable service to entrepreneurs growing their businesses around the world. Within this subcategory, you gain access to the resources you need to develop chatbots to engage with customers on whatever communications platform they choose. Whether you’re a restaurant that wants to take orders via Facebook Messenger or a blogger who wants to circulate the latest updates to your fans, you can find the help you need in Fiverr’s new Chatbots subcategory.

How can Fiverr help me with Chatbots?

As part of this initiative, we brought on our first partner, Motion AI, a leading bot development platform, to supply a host of talented chatbot developers. They’ve created the first round of Gigs and now, we’re opening it up to you, the community at large. Get ready to utilize this high-value subcategory to bring serious efficiency and growth opportunity to your business. Just another way Fiverr increases your productivity so you can spend more time doing what you do best: getting sh*t done.   Learn more about all that Fiverr has to offer in terms of Chatbots here. Already have a Fiverr account? Login to create your Chatbot Gig, now!

Want to know more about the new category, or how Chatbots can help you grow your business? Ask your questions in the comments below!

Whit Walker
Category Manager at Fiverr. For work, I am focused on improving the Marketing & Tech Categories for both buyers and sellers. On my own, I love using the marketplace to pursue creative and side business pursuits.
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