Virtual Assistant

What is a Virtual Assistant and When Do You Need One?

By
Fiverr Team
|
January 6, 2022
virtual assistant

If you are a freelancer who just landed a handful of clients or an owner of an emerging startup, you'll surely see your list of responsibilities grow even further. Suddenly, the 24 hours you get each day is not enough anymore. Deadlines come trickling in, and even the simplest task becomes a burden.

Juggling multiple responsibilities and building relationships with potential clients and partners could be taxing for business owners and entrepreneurs like you. This is the reason why most businesses, especially those with little to no office space, resort to hiring virtual assistants as a one-stop solution to their problems.

What is a Virtual Assistant?

As the job title suggests, a virtual assistant serves businesses and employers in virtual or remote locations. A virtual assistant can do almost anything for you — from booking appointments with clients to sending out emails, doing recurring tasks and skill-based assignments, and managing your personal schedule.

A virtual assistant usually works as an independent contractor — or what they refer to nowadays as freelancers—but others are part of an agency. It's easy to get a hold of an excellent virtual assistant — you just have to know where to find them, which we'll talk about in a bit.

What More Can You Expect From a Virtual Assistant?

As business operations and strategies become more digitalized these days, virtual assistants have adjusted to the changing times by expanding their skill set. Virtual assistants are now way more than the "personal assistant" tag, as you can conclude from these roles that you can expect them to do for you.

1. Virtual assistants can manage your company's social media pages

Social media management has become an essential skill for today's virtual assistants. They can create engaging content like infographics and posters through Photoshop, engage and grow your audience, and manage your inbox and quickly respond to messages. An excellent social media strategy is a key to unlocking the potential of your business, and virtual assistants have the tools to help you on that end.

2. Virtual assistants can be your company's all-in-one customer service

If your business has products to sell or services to offer, expect a lot of inquiries and feedback from your customers. Responding to these inquiries is not a demanding task, but it could eat up your time. This then pegs for the value of a virtual assistant, as you can hire one to act as your business's customer service.

3. Virtual assistants can do your research work

Research is key in all facets of life, especially in the business industry where there is a lot of competition going on. Bring in a virtual assistant to help you monitor your competitors' activities, research the current trends in your industry, and look for unique ways to improve your own services.

Why Do You Need a Virtual Assistant?

You need a virtual assistant for the simple fact that you can't do everything on your own. Of course, it's understandable that you would always want to be on top of your business — after all, this is something that you created and built from the ground up. However, it doesn't hurt to get all the help you need, and that's where a virtual assistant enters the picture.

Virtual assistants are primarily known for two assets: versatility and availability. They are versatile enough to do multiple tasks without being micro-managed, and they can work flexible hours based on the time of the day you need them the most.

Know Where To Find the Perfect Virtual Assistant To Your Business

Virtual assistants come in different specializations, but they're easy to find if you know the right place to search. That right place is at Fiverr, where you can find the best virtual assistants who can manage your calendar, handle your emails, and create your social media content. Head over to Fiverr now and see how a virtual assistant can make a difference in your business!


Fiverr Team
Whether you’re scaling up your small business or building a brand from scratch, we’ve got the resources you need to keep you informed and at the top of your game.
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