Support for SMBs and Freelancers During the Spread of COVID-19

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The worst thing about the COVID-19 (aka Coronavirus) is the uncertainty that surrounds it. How dangerous is it really? Will it last through the summer? Will there be a vaccine soon?

As the Coronavirus continues to spread across the globe, governments, businesses, and individuals are trying to work out what it means for them, how to protect themselves and how they can help. 

In many ways, Fiverr is an embodiment of remote work already. In ordinary times, our community enjoys an engagement that allows them to have freedom over their time and location, but in these uncertain times, it also provides a safer environment to work in. 

It is becoming increasingly clear that businesses around the world are likely to be impacted by the changes imposed because of the virus. More people are being instructed to spend less time in public places and more time at home. Despite the uncertainty and restrictions on movement, life and work will and must continue and the Fiverr Community, in particular, are highly accustomed to rapid change with the ability to adjust. And while the long term impact of the virus is hard to predict, in the short term, businesses will have to think about moving the majority of their activity online. 

We’ve been thinking about ways in which we can help our community of small and medium-sized businesses (SMBs) manage in this new environment and decided to put together a new website dedicated to helping SMBs in these uncertain times. You can find the new website at www.SMBhelp.com. It will provide guidance, tips, and tools for those who have questions about how to put more of their business online. Here is what you will be able to find on the new website right now: General information regarding the impact of the virus on businesses; General tips on how to take your business online, and if you are already online – how to promote it; Links to products and tools being offered as special deals to SMBs right now by companies around the world; Free courses that Fiverr is donating, and, in addition, we are going to offer 24/7 customer service support team to answer your questions and concerns about your business. We will do our best to help in any way we can. We are in this together and working together makes all of us stronger.

Millions of people around the world are finding themselves in a new business reality, quarantined in their homes or with major travel restrictions, we hope that by offering these resources for free it will create more opportunities for more people, to take their business online, to learn new skills, or to start the business they have been dreaming of.

Lastly, if there are resources you think we should include in the new site, please send them to us or post them on social media using the #SMBhelp hashtag.

Make sure that you continue to follow your local government’s guidance and please stay safe.

Yours,

Micha Kaufman

Founder & CEO, Fiverr

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Micha Kaufman
Micha Kaufman is chief executive officer and Co-Founder of Fiverr, launched in 2010. He is the visionary behind Fiverr's product and platform strategy, leading the company in its global mission to democratize lean entrepreneurship. Since its launch, Fiverr has became a leader in its multibillion dollar industry, enabling freelancers and entrepreneurs to start doing, growing and succeeding. Kaufman is also a partner at a venture capital firm and private investor in a number of disruptive consumer Internet companies. As a recognized voice in the areas of entrepreneurship, the future of work and the gig economy, Kaufman frequently shares his views through the Fiverr blog, Medium and various media outlets.