Building Something Better, Together: A Letter from Our CEO

Over the next week, we will release several updates to Fiverr designed to empower both buyers and sellers by providing more tools, options, and opportunities for honest feedback.


Fiverr is the company it is today because of our community. It’s a community filled with passionate, creative, and talented people from all over the world. Because of how important community is to Fiverr’s past and future, it is our responsibility to constantly innovate, and oftentimes even reinvent ourselves to create a better experience for everyone who relies on Fiverr every day. That means developing more tools, features, and products that produce the best marketplace for freelancers in the world. Anything short of that would mean that we have failed.

Fiverr has always been a customer and community-centric company. Delighting our community is the most important aspect of our days and we think long and hard about how we can create a more transparent, trustworthy and frictionless product. This does not mean that we always manage to deliver on the promise, but it does mean that we always listen to what any one of you has to say and strive to better ourselves based on your feedback.

Countless conversations with buyers and sellers have given us the insights to tailor the marketplace and its features to the needs of our community. In the coming weeks and months, you will see a gradual rollout of new features and product updates that improve the overall product, simplify the experience and raise the quality of our support.

That starts today with the introduction of new features designed to make buying and selling easier, faster and more efficient. Those features include a revamped review process, seller communication, and community reporting. You can read more about it here.

This is just the beginning. Our commitment to you is to continue building a marketplace that you’re proud to be a part of, creating a platform and a community that meets high expectations for all of us.

Keep on Doing,

Chief Executive Officer

Micha Kaufman
Micha Kaufman is chief executive officer and Co-Founder of Fiverr, launched in 2010. He is the visionary behind Fiverr's product and platform strategy, leading the company in its global mission to democratize lean entrepreneurship. Since its launch, Fiverr has became a leader in its multibillion dollar industry, enabling freelancers and entrepreneurs to start doing, growing and succeeding. Kaufman is also a partner at a venture capital firm and private investor in a number of disruptive consumer Internet companies. As a recognized voice in the areas of entrepreneurship, the future of work and the gig economy, Kaufman frequently shares his views through the Fiverr blog, Medium and various media outlets.
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Daniel Vållberg
Daniel Vållberg

Dear Micha and Fiverr, I just want to extend my appreciation and thank you for being so attentive to the feedback that has been given regarding improvements of some features on your platform. Since I joined Fiverr in March 2018 I have worked very hard to build up a base of happy customers, and things are starting to take off for me. The new features that you are introducing will make it a lot easier for me as a seller to keep the kind of customers that I wish to cooperate with, and to rid myself of customers who are… Read more »