Tag Archive for 'high quality'

He came, he sky dived, he raised the bar.

Author: sam on February 1, 2012 in Creative Gigs and User Stories. 33 Comments Tags: chroma-key, chrome key, creative, editing, example, fiver videos, fiverr, funny, gigs, green screen, green screen tutorial, high quality, quality, video, video tutorial, videos.

If you don’t recognise this happy chappy, then where have you been in the last few months on Fiverr? User Baldy first showed up in the videos section offering an hilarious sky diving promotion video. Within days it gained traction and within a few weeks he was offering several other alter-egos’ video services, including a granny in a supermarket on a scooter and a buck-toothed hillbilly in a caravan. [I kid you not.]

Baldy’s story is an interesting one. I dropped him a line when he first appeared on Fiverr to introduce myself and he was as charming back then as he has always been. Whilst between jobs, he decided to use his hiatus productively and set up a Gig to start earning a bucketful of cash. ‘…Not only does it bring in a much needed income to feed my wife and five children, it keeps this old grey brain active too…’.

What made Baldy’s videos stand out from the rest was his clever use of green screen technology. Offering something unique to his buyers gave him an advantage and pushed sales through the roof. I’ve seen many positive trends happening to Gigs on Fiverr however, what Baldy managed to achieve changed the playing field in terms of quality. He showed the world how to get noticed on Fiverr and become an instant success by providing exceptionally high quality video content.

I’ve recently heard from the sky diving maniac, who got in touch to tell me he’d landed a full time job as a plant manager [Not entirely sure what this is, but I'm imagining Homer Simpson in Mister Burns's nuclear power plant]. I’m delighted for him and feel exceptionally lucky to have met such an inspirational seller on Fiverr, who I believed raised the bar for creative Gigs everywhere.

Before Baldy started his new adventure, I asked him if he could make a video tutorial revealing his behind the scenes secrets on how he actually did it all. I even purchased a Gig for the privilege, although watching it back I think I owe him a few more Fiverrs for the work that went into it:

Thank you Baldy, you’ve been an inspiration and we hope to see you back on Fiverr again some time soon, moistening up that brain of yours.

You’ve Made us Blush – “Thank You Fiverr Support”

Author: sam on October 29, 2011 in Guest Post and User Stories. 15 Comments Tags: blog, fiverr, gigs, high quality, madmoo, max, nice, reuben, story, support, team, tech, thank you.

Have you ever visited the Fiverr customer support page before? If you have you’ll know that it says:

“Our team is here 25 hours a day, 8 days a week just to keep you smiling and enjoying Fiverr.”

And that’s true, well, true in as much as Reuben & co are relentless in helping you guys continue to have a great experience here on our shiny little piece of the Internet.

So this afternoon when one of our persistent complainers (we say that with love) Madmoo got in touch to say nothing more than thank you for putting up with her and that she wanted to do so in a more public way, it seemed obvious to invite her to write a guest blog post for us. Something, I’m glad the coffee making, spaghetti sprawling, crafty genius was able to do right away.

Madmoo tends to waffle on a bit with her messages, and we should know because there’s been a whopping 71 support tickets assigned to her alone! However, we think this is just perfect the way it is:

“I feel it’s about time I mentioned the thankless task that is Fiverr support. Ok, maybe it’s not thankless all of the time, but I know I have my fair share of moans when things go wrong and don’t always take the time out to show appreciation for what they do.

Earlier today I had a query about one of my new gigs not showing in the searches – I was concerned that I might be losing potential customers because of it and decided to fire off another ticket. As is usually the case, my query ran to more than the one page and covered three issues by the time I’d finished. I’m like that – ask anyone who knows me … [Ed. Yes, we know!]
Anyway, within 5 minutes I had a reply from Max, addressing every point, explaining what he’d done and asking me to report back if it wasn’t fixed. He even asked me if I’d had a nice time on my recent holiday.
We exchanged a few more messages and the problems were fixed or being fixed – all within the space of half an hour.

Thanks Max – I’m keeping you busy today! :)
Haha. It’s always nice to hear from you and I enjoy helping you! :)

I think it’s easy to forget the grief they must have to put up with – the fact that they are working in support means that most of their day must be spent dealing with problems and with people like me who want instant results. I still DO want instant results, but those manning the help desk such as Max (and Ryan, Reuben, Jay, Joel and whoever else I missed) make you feel like you’re not just a number or ‘that moaning woman again’ (and if they feel that way, they manage to hide it very well!)

It’s really nice to know they’re real people and are concerned about how we’re doing.
A group photo would be good – what do you say team? I promise we won’t throw darts at it, like in the recent gig you highlighted on the Facebook page! :)

Thanks again – you put a smile on my face this morning and hopefully I can carry on being busy while you look after the technical side.”

Thank you, Madmoo! It means a great deal. Believe me when I tell you that the support team know you very well here and enjoy the long chats.

If you’re also a Fiverr user reading this and until now have felt a little scared to get in touch with the guys responsible for your happiness, don’t be. They’re just as human as you and I (although I suspect Reuben may be super-human as he manages 20 hour shifts quite frequently). But what matters is that they really do take every single message they receive seriously.

OH, and as for a photo of the team… we’re working on it :-)

BaronBob Celebrates 100 Fiverr video purchases

Author: Fiverr Team on October 9, 2011 in Gigs and User Stories. 10 Comments Tags: buyers, dollar, five, fiverr, gig, high quality, sales, silly, story, strange, success, talent, testimonial, undiscovered, videos.

This is what we like to hear: Two Fiverr users, one a buyer, the other a seller striking up a formidable trading relationship in our neat little corner of the Internet (We know it’s not a corner, we just liked the phrase).

It was some time back in April 2011 that Fiverr user BaronBob discovered our very own veteran video starlet Samcornwell and his high-quality video Gigs.

This week Samcornwell will be delivering his 100th personalised video to Baronbob, a milestone to say the least. It’s wonderful to hear that users are connecting in such a successful way on Fiverr, achieving real partnerships and trading relationships. Congratulations to the both of them!

We spoke to the formidable force of the “wackiest gift gallery on the web” and he was kind enough to share a few thoughts with us…

Hey, Baronbob, thanks for agreeing to talk to us about your experiences with Fiverr. We’ve heard from Fiverr user Samcornwell that you and him have had a landmark sale. 100 videos purchased by your site Baronbob.com! Congratulations!
I’m not worthy!

Firstly, what do you do and why do you need the services on Fiverr?
“I have owned and operated BaronBob.com – possibly the world’s wackiest gift gallery since 1998. The services of Fiverr.com are really an excellent and affordable way of getting fun-tastic content for my website.”

How many Fiverr sellers did you try before realising you wanted Samcornwell to represent your company?
“I had ordered only a few Fiverr gigs and then I viewed Sam’s 1st video he did for me, I almost fell out of my wacky warehouse with laughter. I knew at that very moment I wanted Sam to be our spokes guy. Now with 100 videos I can sum up Sam Cornwell in one word, GUTS – (genius, ultimate, terrific, savvy) (okay, I can’t count). Simply said, “Sam is my go to guy for greatness!”

What’s your favourite purchase from Fiverr.com?
“All of Sam’s videos he has done for me are of an excellence. Sam has GREAT directing, comedic timing, character acting, and editing skills. Three of my favorite videos that come to mind are all from Samcornwell…”

Remote Controlled Rat Video
Sam walks into the camera frame playing a flute and asks, “Do you know who I am?” Watch the video for the answer.

Fanny Floss Video
Sam has some real cheeky fun explaining this item! Watch the video for some priceless, simulated, sound effects.

Toilet Monster Video
Sam is at his best as he explains this incredible prank. CAUTION: Before viewing, if you’re sipping a large glass of wine please put it down on the table.

“I think the whole concept of Fiverr.com is freakin’ brilliant. It’s really a great platform – no actually a spring board for the unsung talent to be recognized and compensated. Not to mention the economy woos of the world, the service can really make a difference. I’ll never forget a fan of my Facebook Wall that expressed how she really loved an item; I told her it’s now available for sale. She told me unfortunately juice in her household is a luxury. I sent the item to her for free. It’s tough out there and I think Fiverr should be commended for such a super ease of entry – showcasing talent – affordable – killer sales channel! GO FIVERR.COM!!”

To see more of Samcornwell’s absolutely ridiculous renditions of other Baronbob products you can view them here.

Are you a buyer or seller on Fiverr and have you found a user that you can trust, rely and depend on for all your needs? If so we’d love to hear from you. Just drop us a line below in the comments.