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Increase Customer Retention

Ways to celebrate, reward, and retain current and future customers.

Start Working ON Your Business, Not IN Your Business

You run a small business, and you're busy all the time. Every day you start with the best of intentions, but you get distracted...

Baby Got Feedback: How to Leave Customer Reviews

At Fiverr, we want to ensure a five-star experience at all times, for both our buyers and sellers. The techniques and strategies that we...

My Bad: How to Correct a Customer-Facing Mistake

Life is complicated and like it or not, it often means we make mistakes. In business, mistakes can lead to vanishing customers, slowed business,...

Don’t Forget About Street Cred: How to Boost (and Maintain) Your...

Have you ever tasted something so bad that you told whomever you were near they shouldn’t try it? The same way you instinctively tell...

What’s A Doer to Do While Waiting for Sales?

Charles Silberman, aka silberma1976, is a physical education & health teacher as well as a Fiverr Super Seller. He develops teaching curriculums and contributes...

Fiverr Growth Guides: Practical Advice for Every Stage of Doing

You’ve decided to stop dreaming and start doing. Great choice. Starting your own brand or business isn’t easy, but you already know that. And...

How to Include Videos in Your Newsletters

The increase in video trends is not new. If you’ve been keeping up on digital marketing trends and stats then you know the benefits....

From Concept to Reality: 3 Ways To Gain More Customers

You enjoy doing something and you do it well. People tell you should do it for a living. You struggle to identify the best way to make a living doing what you love, however...

10 Steps to Help You Gain More Repeat Clients

It’s reported that attracting a new customer costs five times as much as keeping an existing one – yet too often, small businesses overlook...

What Old Fashioned Customer Care Can Teach You About Modern Selling

customer service is the delivery of service to customers before, during and after purchase. The challenge, of course, is measuring the success of this based...

Using a CRM to Keep Customers and Projects Organized

Ever found yourself managing multiple clients and projects all at once? This balancing act is usually chaotic, especially if you’re depending on spreadsheets and...

Fiverr Seller Best Practices eBook

Just getting started on Fiverr®? Want to make sure you’re doing everything you can to maximize your Fiverr opportunity? Then take a look at our...